The Complaints Commission is a body of the Kosovo Accreditation Agency (KAA) that handles complaints submitted by higher education institutions against the decisions of the State Council of Quality (SCQ).

The Complaints Commission consists of five (5) members.

The Complaints Commission processes a complaint within 30 working days from the date of its receipt. At the Commission’s request, the deadline for handling the complaint may be extended by an additional 30 days.

The current composition of the Complaints Commission at KAA is as follows: