Kosovo Accreditation Agency, with the support from HEI25 project, has signed a contract with the economic operator for the digitization of internal processes.

The project aims to digitize the internal processes and services of KAA, including the application for accreditation, monitoring processes, declaration of academic staff, academic information, generation of confirmations, etc. The software for accreditation, which will be developed on this occasion, will have 6 different types of users such: SCQ members, KAA staff, international experts, management and staff of HEIs, students. This software will enable interaction between different actors, in compliance with their duties and responsibilities, thus promoting the improvement of the quality of services, the increase of efficiency, effectiveness, transparency and accountability.

After a transparent and professional process based on clear criteria, and in which 13 operators applied, the evaluation committee has selected the operator Cloudarina, LLC, as the winner for development of the software.

This project elevates the Kosovo Accreditation Agency to a new level as an institution with fully digitalized services thus serving in the interest of the citizens.

The HEI25 project is financed by the Austrian Development Agency (ADA), with contributions from the Ministry of Education, Science, Technology and Innovation and the Kosovo Accreditation Agency.